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Contact Information

 

 

Location:

Cryogenic Laboratories, Inc

1944 Lexington Avenue North

Roseville, Minnesota 55113

Get Directions

 

Corporate Headquarters

3015 Williams Drive Suite 110

Fairfax, Virginia 22031

Client Services

Phone:    800.466.2796 or 651.489.8000

Fax:         651.489.8989

E-Mail:  info@cryolab.com

Business Hours

Monday- Friday  7:00 AM - 8:00 PM EST
Saturday  11:30AM - 3:30PM EST
 

Pick-up Service Available

Monday - Friday Only

Locations:

1944 Lexington Avenue North

Roseville, MN 55113

Monday- Friday 10am to 3pm CST (11am to 4pm EST)

Patients wishing to pick up their orders can do so at the pick-up door, which can be found on the north side of the building.  At the end of the driveway, you will be able to ring the doorbell for a team member to assist you with your pickup

 

3015 Williams Drive Suite 108

Fairfax, VA 22031

Monday- Friday 9:30am to 4:00pm EST

 

Please place your order at least one business day before pick-up to avoid rush charges.

 

Same Day FedEx and Courier Orders

 

Please be aware that cut off time for same day FedEx orders is 4:00 PM EST; and 11:00 AM EST for same day local courier orders. (Monday-Friday only)

 

Excluding Major Holidays

Monday May 26th– Memorial Day

Friday July 4th – Independence Day

Monday September 1st– Labor Day

Thursday and Friday November 27th& 28th– Thanksgiving

Thanksgiving Holiday Hours:
Early Close on Wednesday, November 26th at 3PM EST

Closed Thursday and Friday, November 27th and 28th

Shipments can be placed until Wednesday, November 26th at 3PM. Shipments that leave November 26th and are sent Overnight will arrive Friday November 28th and those sent 2nd Day will arrive Monday, December 1st.

Thursday December 25th - Christmas

Thursday January 1st- New Year's Day

 

Former donor? It's time for the annual updates of your medical information. Please contact Client Services at 1-800-466-2796 if you are having any problems logging into your profile. 

To order an information packet, go to Information Request

Download a Printable CLI Donor List in .pdf - updated daily

Download Forms and Brochures here

 

Join our CLI Family Forums to share your stories, connect with others who used your donor and get your questions answered.

We also have Spanish speaking Client Service Specialists.








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